Kelley Blue Book: Toyota Residuals Increases Along with Rise in Industry

Market Intelligence Data Shows Toyota Brand Consideration Rebounds Higher Than Pre-Recall Levels

IRVINE, Calif., March 22 /PRNewswire/ -- According to, Kelley Blue Book® Values data to be published in the company's May/June Residual Value Guide shows that the average year-over-year change in 36-month residual values of new Toyota models is forecasted to increase by 4.2 percentage points (based on the vehicles' MSRP). While Toyota's increase is below the industry average increase of 6.2 percentage points, it still outperforms a number of other brand increases. Year-over-year changes in residual values in the May/June release are largely being driven by changes within the vehicle segments.

Kelley Blue Book lowered its outlook on current used Toyota vehicle values in early February, with affected models dropping anywhere from 1-3 percent depending on the model. In early March, Toyota began offering various incentives to bring consumers back to the brand. Toyota's recall, lingering in the press and the introduction of these incentives raised questions about Toyota's residual values. According to Kelley Blue Book analysts, shifts in incentive spending often impact current used-car values much more than future values otherwise known as residual values. At this time, Kelley Blue Book's residual analysts do not believe that the company will make zero percent financing a permanent fixture and therefore values will not be impacted greatly three or four years from now.

"Incentives offering lower interest rates have less of an impact on future values than cash incentives," said Eric Ibara, director of residual value consulting, Kelley Blue Book. "Attractive lease payments can increase market penetration for certain models and create a larger volume of lease returns for the banks in the end. What remains to be seen is the larger volume of leases Toyota's incentives create, as the volume is what will have a detrimental impact on future residual values."

Toyota's recent attractive incentive offers appear to be driving a rebound in consideration according to Kelley Blue Book Market Intelligence data. Seven percent of car shoppers say they were not considering a Toyota prior to the incentive announcements, but now they are. In addition, the week-over-week percentages of consumers who say they would never consider a Toyota again, decreased (from 17 to 13 percent).

Additionally, the company's Market Intelligence data shows Toyota consideration and interest has increased considerably in the last week, rebounding to higher levels than before the company's recent major recall announcements.

The latest data shows 45 percent of in-market new-car shoppers now are considering a Toyota, up 13 percentage points from last week when only 32 percent of car shoppers were considering the brand. This week's levels also leap seven percentage points above Toyota's consideration prior to the major recall announcements in mid-January, when the brand was seeing 38 percent consideration. Additionally, this week's levels are 17 percentage points higher than Toyota's consideration was at its lowest point in the midst of the recall crisis, at only 28 percent in early February.

"Toyota may finally be turning the corner," said James Bell, executive market analyst, Kelley Blue Book. "Between their aggressive realignment of production to be more in line with demand, the company's current incentive offerings and the understanding that the recall issue while severe is statistically small; it's not surprising that Toyota is now on the road to recovery."

Furthermore, in-market new-car shoppers' perceptions of Toyota's safety have made small gains. According to the latest data from the Kelley Blue Book Brand Watch™ study, prior to the recall Toyota reached an 8.4 (on a 10-point scale) in perceived safety, but in the weeks following the recall news, their rating plummeted to 5.7. This week, Toyota's perceived safety has climbed to 6.8 and is showing signs of continued upward movement.

This Kelley Blue Book Market Intelligence study on the Toyota recall was fielded to a total of 349 in-market car shoppers on Kelley Blue Book's from March 12 – 15, 2010. Kelley Blue Book's Brand Watch is an ongoing study tracking and trending consumer perceptions, detailing strengths and weaknesses of makes within each segment and act as a leading sales indicator by tracking and trending shopping behavior on Kelley Blue Book's

About Kelley Blue Book (

Since 1926, Kelley Blue Book, The Trusted Resource®, has provided vehicle buyers and sellers with the new and used vehicle information they need to accomplish their goals with confidence. The company's top-rated Web site,, provides the most up-to-date pricing and values, including the New Car Blue Book® Value, which reveals what people actually are paying for new cars. The company also reports vehicle pricing and values via products and services, including software products and the famous Blue Book® Official Guide. According to the C.A. Walker Research Solutions, Inc. - 2009 Spring Automotive Web Site Usefulness Study, is the most useful automotive information Web site among new and used vehicle shoppers, and half of online vehicle shoppers visit Kelley Blue Book's also is a W3 Gold Award winner, sanctioned by the International Academy of Visual Arts. is a leading provider of new car prices, used car Blue Book Values, car reviews, new cars for sale, used cars for sale, and car dealer locations.

SOURCE Kelley Blue Book

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